Your account and privacy
Messages from TallyPip, and when something is paused
The note across the top of the page, and what "paused for a short while" means.
Now and then TallyPip shows a one-line message across the top of the page, for example before planned maintenance or while a service we rely on has a problem. Press × to hide it on this device.
"Paused for a short while"
If a bank provider, our AI or email sending has a problem, we may pause just that part of TallyPip until it's fixed. You'll see a short message where you use it, and everything else keeps working. Nothing you've entered is lost.
- Bank connections: you can still upload a statement file in Bank transactions.
- Emailing customers: print the invoice or download it as a PDF and send it yourself. Automatic reminders wait until sending is back.
- TallyPip AI or receipt reading: your receipts are saved, and you can attach them yourself.
Locked out and can't get a reset email? Write to support@tallypip.com from the address on your account and we can send a new password-reset link to that address.