Help Center

Your account and privacy

Change your email, password or sign-in

Update the email you sign in with, change your password, or use Google or Apple.

Change your email

In Settings › Your profile, enter the new address and your password. We send a link to the new address; press Confirm there and it changes. You're signed out on your other devices, and we tell your old address.

Change or reset your password

Change it in Your profile. Forgot it? Use Forgot password? on the login page; the link works for an hour. Either way, you're signed out everywhere else.

Signed out after an hour

To keep your books safe on a shared or unattended computer, TallyPip signs you out after an hour without activity, and the page goes back to the sign-in page by itself. Working in any TallyPip tab counts as activity, including typing a long invoice before you save it. Sign in again with your password and the emailed code.

Google and Apple

You can sign in with Google or Apple if your account uses the same email. Signed up with Google or Apple? Add a password in Your profile to also log in with your email.

Emails from TallyPip

Emails about your account, like sign-in links, billing and security messages, always come: they're part of the service. You also get occasional tips, product news and offers, as the sign-up page says. Turn them off any time under Emails from TallyPip in Your profile. In Canada they're off unless you turn them on there. Every one of those emails also has an Unsubscribe link at the bottom.

Related

Still stuck? Send us a message (log in first), or email hello@tallypip.com.